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TCIPC: Onyeka Tackles Multiple Alerts, Engages Stakeholders

TCIPC: Onyeka Tackles Multiple Alerts, Engages Stakeholders

Kathy Kyari



In a move to streamline operations and improve trade facilitation, Comptroller Frank Onyeka, the Customs Area Controller of Tin-Can Island Port Command, has taken decisive steps to resolve the persistent issue of multiple alerts that have slowed down cargo clearance.

Speaking at a stakeholders’ meeting held at the command’s conference hall on Tuesday, February 4, 2025, Onyeka engaged key players in the sector—including government agencies, terminal operators, freight forwarders, importers, and customs agents—to address operational bottlenecks and enhance service delivery at the port.

A major highlight of the meeting was Onyeka’s firm stance on the issue of multiple alerts, which has long been a source of frustration for traders. He made it clear that going forward, alerts will only be issued by designated units, such as the Valuation Department or the Customs Intelligence Unit (CIU), and only on the basis of intelligence—with his direct approval.

"Once there is an alert, all other units will key into it and reconcile with the issuing unit before the goods are released. Enforcement has no reason to place alerts on consignments unless authorized by me. Our goal is to ensure seamless operations where traders who declare goods appropriately, pay the correct duties, and perform necessary examinations face no undue delays," Onyeka stated.

He assured stakeholders that his administration is committed to fostering a transparent and business-friendly environment at Tin-Can Island Port, urging traders to comply with regulations.

"We are here to make operations exceptionally easy for everyone. Traders who comply with the rules have nothing to fear. I have already started addressing the concerns raised during this meeting," he added.

Reacting to Onyeka’s reforms, the Secretary of the Customs Consultative Committee (CCC), Mr. Eugene Nweke, praised the initiative, noting that it aligns with the resolutions from the Comptroller General of Customs Conference held in Abuja in 2024.

"The issue of multiple alerts has been a major impediment to smooth cargo clearance. Comptroller Onyeka has resolved this by ensuring only one alert will be recognized in the command, and it must follow due process. His openness, integrity, and commitment to trade facilitation are commendable," Nweke said.

The CCC, which includes terminal operators, shippers, and other key maritime stakeholders, expressed optimism about the reforms and pledged their support for Onyeka’s leadership.

The meeting ended on a positive note, with stakeholders appreciating the improved dialogue and Onyeka’s proactive approach to problem-solving. The Customs boss reiterated his commitment to ensuring that Tin-Can Island Port operates with efficiency, transparency, and minimal bottlenecks.

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